Retail industry is undergoing significant disruption and the retail landscape today looks very different from five years ago. On one hand, bricks and mortar retailers are gearing up their online presence to reach consumers across multiple formats. On the other hand, the e-retailers are making significant investments into physical formats such as pop-ups and physical stores to come closer to consumers. Compounding the picture, retail leaders are faced with a competitive labour market and rapidly evolving technology.
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